We ask that all new guests arrive 15 minutes prior to their appointment in order to fill out a consultation sheet.
If a guest is 10 minutes late they will receive a phone call or text as a reminder. We may not be able to complete the scheduled service.
If your service provider has to cancel on you less than 24 hours before your appointment we will call or text you to offer a new appointment with
a different service provider, or reschedule your appointment with your original service provider. We do ask that if you have to cancel you appointment that you let us know 48 hour prior to , we do understand that life happens and will be more than happy to reschedule